FAQ

Nonprofit FAQ


Q. What is Kentucky Gives Day ?

Kentucky Gives Day is an opportunity for Kentuckians (near and far) to come together to make donations to Kentucky charities in an effort to raise as much money as possible in 24 hours. On May 12, from 12 a.m. to 11:59 p.m. EST, supporters of Kentucky nonprofits will go online, connect with causes they care about and make tax-deductible donations. Supporters will search for participating nonprofits and simply click to donate. *COVID-19 Update: The KY Gives Day website will open for donations on April 1, 2020. This will expand the giving window and provides a longer opportunity to raise the funds nonprofit organizations need now.


Q. How Does Kentucky Gives Day Work?

Donors visit www.kygives.org and use the search function to either browse for organizations of their interest or find a specific organization of their choice to make a donation. Donors can also connect to the site with a direct link sent to them via email or shared on social media.  *COVID-19 Update: The KY Gives Day website will open for donations on April 1, 2020. This will expand the giving window and provides a longer opportunity to raise the funds nonprofit organizations need now.

Gifts must be made: *The window for giving is open now April 1, 2020 in response to COVID-19

  1. Between 12 a.m. and 11:59 p.m. EST
  2. Via credit card ($5 minimum donation) or via ACH withdrawal ($100 minimum donation)
  3. Online at www.kygives.org


Q. Why should my organization participate?

  • Participating organizations are encouraged to utilize Kentucky Gives Day to boost their organization's online fundraising efforts. Your organization can send your supporters a direct link to your profile to make giving and sharing your cause via email and social media even easier. 
  • Your nonprofit and its friends, along with media partners, will help drive Kentuckians from across the state (and often the nation) to the kygives.org site, where you can tell your organization's unique story with photos and videos.
  • Kentucky Gives Day provides outstanding visibility that only a statewide effort of this magnitude could generate. Thousands of potential donors can find you via the search function on kygives.org and through direct links to your page on the site. Plus, your nonprofit and its friends can use email and social media to help spread the word. 
  • Online fundraising is cost-effective. Raising $1 online typically costs only 8 cents, as opposed to an average of 20 cents for grant proposal writing, 50 cents for special events or up to $1.25 to acquire donors through direct mail.
  • By securing a match for your organization and taking advantage of Kentucky Gives Day, your organization can create a compelling giving opportunity that can engage new donors and inspire existing donors to give more. 

Q. Who is behind Kentucky Gives Day ?

Kentucky Gives Day is an initiative of Kentucky Nonprofit Network, Kentucky's state association of nonprofits. Kentucky Gives Day was launched in 2013 and is presented along with participating nonprofits and corporate, foundation and media partners. In seven years, the event has raised over $2 million in partnership with nearly 700 nonprofits with nearly 11,000 donations. 


Q. How can my nonprofit participate?

Registration is open to all 501 (c) 3 nonprofits operating in Kentucky and is free to current members of Kentucky Nonprofit Network. If you are not a yet a member of KNN, we encouarge you to join at www.kynonprofits.org/join. 

If you have any questions about becoming a member of Kentucky Nonprofit Network, please contact emailus@kynonprofits.org.


Q. When is the last day I can register my organization to participate in Kentucky Gives Day 2020?

The deadline for registration has been extended to April 20, 2020. It takes time to prepare your giving profile and do what is necessary to create an online giving campaign. 


Q. How much does it cost to participate in Kentucky Gives Day ?

Participation is FREE for current members of Kentucky Nonprofit Network (KNN). If you are not yet a member of KNN, please visit www.kynonprofits.org/join to learn more. In some situations, we are able to on-board new members using our COVID-19 Response Membership plan.

If you have any questions about becoming a member of Kentucky Nonprofit Network, please contact emailus@kynonprofits.org.


Q. What if our organization is not a KNN member?

If your organization is not yet a member of KNN - you are still eligible to particpate in KYGives Day. Please learn more about membership at www.kynonprofits.org/membership. In some situations we are able to on-board new members using our COVID-19 Response Membership plan.

If you have any questions about becoming a member of Kentucky Nonprofit Network, please contact emailus@kynonprofits.org.


Q. How much of each donation will go to our organization?

GiveGab retains a 3% campaign management fee from all donations from April 1 - May 12. Credit card processing fees are an additional 2.2% + $0.30 per transaction. For ACH payments, there is a flat $3 fee per transaction (note ACH is available for gifts of $100 or more). 100% of all donations are tax-deductible for the donor. All donations will be officially receipted by your organization. GiveGab does this automatically on your organization’s behalf after each gift is made online.

Charities will receive all donations, less this 5.2% plus a 30-cent or 3% plus $3 ACH processing fee, within 5-7 business days of the day the donation is made. Charities will have immediate and ongoing access to donor information for acknowledgement and download via the GiveGab website.


Q. Can more than one person claim admin access on our organization's page?

Yes, pending approval from existing administrators. It is possible for more than one person to claim administrative access so they may change and edit the organization's Kentucky Gives Day page. All administrators will need to create personal profiles on GiveGab using a unique email address. Every person who has administrative access will receive emails about updates to their page.


Q. How do matches work?

Your organization is encouraged to secure matching gifts. Matches are a compelling giving opportunity to help you engage new donors and inspire current donors to donate more!


Q. What is the #KYGives20 Impact Pool?

The #KYGives20 Impact Pool is a new opportunity to help more nonprofits raise needed funds. At checkout, donors will have the option to donate to the #KYGives20 Impact Pool (available April 27 through May 31 only). Funds donated to the #KYGives20 Impact Pool will be awarded to nonprofits participating in Kentucky Gives Day with at least ten (10) unique online donors on May 12, 2020 from 12:00am to 11:59pm EST. Eligible nonprofits will receive a percentage of the Impact Pool based on the percentage of their total gifts received ONLINE at www.kygives.org from April 27 through May 31. Offline donations will NOT be counted toward the percentage. Net Impact Pool funds will be distributed to eligible nonprofits, less a GiveGab distribution fee, in early June. **EDIT: Funds will now be distributed in late June/early July or as soon as possible.


Q. How will organizations receive the donated funds? 

Each donation made to a participating nonprofit will be disbursed directly from GiveGab's payment processor, Stripe, via direct deposit to your bank account within 5-7 business days.


Q. Does my organization need to enter bank account information to participate?

Yes. To participate in Kentucky Gives Day, your organization must enter information for a valid US bank account - this is necessary so that your organization can receive ACH transfers of any donations made from GiveGab's payment processor, Stripe.


Q. Why do you require the last four digits of the nonprofit administrator's Social Security number, date of birth, address, and phone number for a nonprofit's donation payouts?

GiveGab is an online platform that collects, processes and distributes money in the form of donations from supporters to organizations, and they fall under certain regulations. In particular, for US-based organizations, they are required to abide by the compliance laws that are part of the Patriot Act and FinCEN CDD Rule.

In short, GiveGab needs to verify that the individual who is signing up an organization to collect donations, is who they say they are and is authorized to do so. And, we need to verify that the organization is a legitimately registered nonprofit corporation.

Collecting this information helps us streamline donation processing and payouts with our underlying payment processor (Stripe) and the financial institutions that they work with.

More importantly, we have a duty to our users that when they choose to support a cause with a monetary gift, that money is going where they expect is to go! You can read a full explanation here, including how this information is stored.


Q. Who is GiveGab?

GiveGab is Kentucky Nonprofit Network's technology partner for Kentucky Gives Day. GiveGab is an online giving platform that helps nonprofits raise money, engage donors and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy-to-use products that allow organizations to function in a more streamlined manner.


Q. What portion of a donation made on GiveGab is tax-deductible?

All organizations participating in Kentucky Gives Day are 501 (c) 3 charitable nonprofits or schools, therefore the full amount of a transaction (including processing fees) is tax-deductible. The GiveGab platform provides each donor with the option to cover the cost of platform and processing fees at the time of donation.

Consider this example, if an individual made a donation of $100 via a direct mail solicitation and provided the charity with a credit card to process the gift – it may have cost $5 to print, process and mail the direct mail piece and $1 to process the credit card payment. The donation receipt would still acknowledge the $100 donation and would not deduct the organization’s costs to solicit the donor and process the gift. The beauty of Kentucky Gives Day is that, unlike with direct mail or special events, the donor can choose to offset the actual cost of processing the gift (and many do!) – that’s why online giving with this option is such an affordable tool for nonprofits.

GiveGab and KNN do not provide tax advice, and we urge nonprofits participating in Kentucky Gives Day to avoid doing so also. If any donors have questions or concerns, we urge you to encourage them to consult their tax professional.


Q. What is state charitable solicitation registration?

Kentucky and most states have charitable solicitation laws to protect consumers. Registration varies by state. If you are soliciting funds in Kentucky, annual registration is required by Kentucky law. If you are actively raising funds in other states (and the definition of “actively raising funds” varies by state), you may also need to register in those states or modify your solicitation strategy in those states.


Q. Why is state charitable solicitation registration compliance important?

Maintaining the public’s trust is important for the nonprofit sector. As such, fundraising registration is required by Kentucky law as a measure of consumer protection. It’s a simple process, it’s free and again - it’s the law. To participate in Kentucky Gives Day, all nonprofits must be registered with the Kentucky Office of the Attorney General by April 20, 2020 (this is not to be confused with annual registration with the Secretary of State - these are different processes). Some nonprofits may also need to register in other states.

Click here to locate your organization's name on the list of Current Nonprofit Entities Filing IRS Tax Form 990 with the Attorney General.  If you do not see your organization listed or have questions, check out these additional resources on charitable solicitation registration (including a step by step guide) on KNN’s website.


Q. When I check the box on GiveGab to declare state charitable solicitation registration compliance, what am I attesting to?

When you check the box you are attesting (defined as "declaring that something exists or is the case") that your organization is compliant (or will become compliant by April 20, 2020) with applicable state fundraising requirements in the states in which you may solicit donors using the GiveGab platform. The Kentucky Gives Day form includes an opportunity for you to upload proof of your registration with the Kentucky Office of the Attorney General (it’s a simple screenshot photo of your listed organization). If you are not sure if you are compliant or know will need to get compliant before the deadline of April 20, we urge you to move quickly to assure you are eligible to participate. Nonprofits who are not confirmed as registered with the Kentucky Office of the Attorney General to legally raise funds in Kentucky by April 20, 2020 will be deemed ineligible to participate in Kentucky Gives Day.


Q. Do you have additional resources to reference about state charitable solicitation registration?

KNN's website has extensive resources.  And here are a few more if you have concerns about registering in other states:


Donor FAQ


Q. What is Kentucky Gives Day ?

Kentucky Gives Day is an opportunity for Kentuckians, near and far, to come together to make donations to Kentucky charities in an effort to raise as much money as possible in 24 hours. On Tuesday, May 12, 2020, from 12 a.m. to 11:59 p.m. EST, supporters of Kentucky nonprofits will go online, connect with causes they care about and make tax-deductible donations. Supporters will search for participating nonprofits and simply click to donate. By engaging as many donors as possible to give to their favorite Kentucky charities, Kentucky Gives Day showcases the collective power of philanthropy to strengthen Kentucky communities. COVID-19 update: In response to COVID-19, the KY Give Day website will open for donations on Apri 1, 2020. This expanded giving window provides an even longer opportunity to raise funds for participating nonprofits.


Q. How does Kentucky Gives Day Work?

Donors visit www.kygives.org and use the search function to either browse for organizations of their interest or find a specific organization of their choice to make a donation. Donors can also connect to the site with a direct link sent to them via email or shared on social media.

Gifts can be made: *COVID-19 update: The KY Gives Day website will open for donations on April 1, 2020. This expanded giving window provides an even longer opportunity to raise funds for participating nonprofits.

  1. Between 12 a.m. and 11:59 p.m. EST April 1, 2020 - May 12, 2020
  2. Via credit card ($5 minimum donation) or via ACH withdrawal ($100 minimum donation)
  3. Online at www.kygives.org


Q. Why should I care about Kentucky Gives Day ?

Kentucky Gives Day is an innovative online fundraising event that provides a way for Kentuckians (and beyond) to support their favorite charities. Donations made on the kygives.org site are an investment in these organizations working to create a stronger Kentucky. The online giving platform makes finding and donating to charity easy. Organizations participating in Kentucky Gives Day are able to secure matching funds to increase giving. Online giving is a very affordable way for charities to raise needed funds for their mission and tell their story.


Q. Who created Kentucky Gives Day ?

Kentucky Gives Day is a collaboration of the Kentucky Nonprofit Network, in partnership with participating nonprofits and corporate, foundation and media partners. Kentucky Gives Day is historically held only on Tuesday, May 12, 2020. The event was launched in 2013 and has raised over $2 million in partnership with nearly 700 nonprofit organizations across Kentucky. In response to COVID-19 the website will open for donations on April 1. 

Kentucky Nonprofit Network is Kentucky’s state association of nonprofits and was founded in 2002. Over 700 members strong, KNN exists to strengthen and advance Kentucky’s nonprofit community by providing access to quality and affordable professional development and technical assistance resources. The Kentucky Gives Day initiative is a fundraising tool we provide for our members and is also an effort to increase the visibility of Kentucky’s nonprofit sector.

To learn more about Kentucky Nonprofit Network, visit www.kynonprofits.org.


Q. Who can participate in Kentucky Gives Day ?

Any 501 (c) 3 nonprofit registered in Kentucky, as well as schools, may participate in Kentucky Gives. Any individual may donate. Donations through Kentucky Gives to participating nonprofit organizations are tax deductible and irrevocable (donations will not be refunded). Contributions at kygives.org may be made via credit/debit card or ACH withdrawal.


Q. How do I make a donation?

From April 1, 2020 through Tuesday, May 12, 2020, visit www.kygives.org to search for the charities you want to support, then click “donate” to enter the appropriate donation information. If you have questions or need assistance, please reach out to GiveGab’s friendly customer success team: support@givegab.com.

If you are not available to go online and give on May 12, 2020, donors may begin giving on April 1, 2020. In previous years, only donations made online at www.kygives.org with a credit/debit card or ACH withdrawal on the actual giving day, May 12 were used in calculating prizes for participating organizations. This year - the giving day window is open starting April 1, 2020 - therefore opening the window and altering the typical online day of giving.

The platform utilizes the latest technology to ensure that your personal and financial information is safe and secure.


Q. What is the #KYGives20 Impact Pool?

The #KYGives20 Impact Pool is a new opportunity to help more nonprofits raise needed funds. At checkout, you will have the option to donate to the #KYGives20 Impact Pool (available April 27 through May 31 only). Nonprofits who have at least ten (10) unique online donors on May 12, 2020 will receive a percentage of the #KYGives20 Impact Pool based on their percentage of total gifts received online April 27 through May 31. Net #KYGives20 Impact Pool funds will be distributed to eligible organizations, less a GiveGab distribution fee, in early June 2020. Thank you for considering this important opportunity to support more of Kentucky's amazing nonprofits!


Q. Can donations be made via mobile device?

Yes! Simply visit www.kygives.org on your mobile device.


Q. Can donations be pre-scheduled for Kentucky Gives Day ?

You cannot pre-schedule your Kentucky Gives Day gift, but you may make a donation to a participating nonprofit before or after Kentucky Gives Day. 


Q. How do I get a donation receipt?

A receipt is emailed to you immediately by the organization you donated to upon successful processing of your donation. To claim a donation as a deduction on your U.S. taxes, please retain your email donation receipt as an official record. If you misplace this email, you can view your giving history and receipts by logging into your GiveGab account, or request a duplicate receipt by emailing support@givegab.com. Please include your full name, date of donation, amount of donation and name of your designated nonprofit.


Q. Is there a minimum or maximum donation?

The minimum credit/debit card donation is $5. The minimum donation via ACH withdrawal is $100. There is no maximum donation limit.


Q. Who is GiveGab?

GiveGab is Kentucky Nonprofit Network’s technology partner for Kentucky Gives Day. GiveGab is an online giving platform that helps nonprofits raise money, engage donors and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy-to-use products that allow organizations to function in a more streamlined manner.


Q. Why online giving?

Online giving is an affordable and effective way for the causes you care about to raise needed funds and tell their stories. All fundraising activities have a cost for the nonprofit – direct mail typically costs $1.25 per $1 raised to acquire a new donor, special events typically cost 50 cents per $1 raised and grants typically cost 20 cents per $1 raised. Raising $1 online typically costs 8 cents – making it a very affordable fundraising tool for nonprofits, especially smaller organizations.


Q. How much of my donation will go to the nonprofits?

GiveGab retains a 3% campaign management fee from all credit and debit card donations. Credit card processing fees are an additional 2.2% + $0.30 per transaction. Donations made via ACH withdrawal have a $3 fee per donation. You are given the option to cover the fees and if you choose this option, 100% of your online charitable gift will go to the receiving organization. As mentioned above, online giving is one of the most cost-efficient tools available to nonprofits to engage in fundraising to support their mission.


Q. Who will receive my contact information?

The organization(s) you choose to support will receive your name and contact information, even if you choose to make your contribution “anonymous” at checkout. As host of Kentucky Gives Day, Kentucky Nonprofit Network will receive contact information for donors who participate in Kentucky Gives Day. This information is used solely to thank the donor for participating, provide the option to opt-in to receiving future notifications from Kentucky Nonprofit Network and to notify the donor of future Kentucky Gives Day activities. It is the policy of Kentucky Nonprofit Network to never sell or distribute submitted information to any third parties. Your information is used internally for KNN purposes only.


Q. Can I get a refund?

All donations are final and cannot be refunded.


Q. Do I need to have an account with GiveGab to donate?

No, you do not need to create an account to make a donation. However, if you plan to give multiple times or to multiple charities during Kentucky Gives Day, creating an account means you only have to enter your credit card information once. Your account also collects your tax receipts in one location, enables you to track your donation, review the charities you support and schedule future giving.


Q. How do I get a tax receipt?

Your tax receipt is emailed to you immediately by the organization you donated to upon successful processing of your donation. To claim a donation as a deduction on your U.S. taxes, please retain your email donation receipt as an official record. If you misplace this email, you can view your giving history and receipts by logging into your GiveGab account, or request a duplicate receipt by emailing support@givegab.com. Please include your full name, date of donation, amount of donation and name of your designated nonprofit.


Q. How can I encourage others to support Kentucky Gives Day ?

Please use social media and email to help your favorite charities spread the word about their participation in Kentucky Gives Day!  You can also visit the Nonprofit Toolkit to find downloadable goodies you can use to share on social media and become a fundraising champion for your organization, using our wonderful peer-to-peer fundraising feature. Learn more about this wonderful opportunity here and reach out to our wonderful support team at support@givegab.com for more information! 


Q. What portion of a donation made on GiveGab is tax-deductible?

The GiveGab platform provides each donor with the option to cover the cost of fees at the time of donation. This option allows participating nonprofits to realize the full amount of the intended donation. Organizations participating in Kentucky Gives Day are 501 (c) 3 charitable nonprofits or schools, therefore the full amount of the transition is tax-deductible – whether the donor chooses to include these fees in the donation or not.

Consider this example, if you made a donation of $100 via a direct mail solicitation and provided the charity with your credit card to process the gift – it may have cost $5 to print, process and mail the direct mail piece. Your donation receipt still acknowledges the $100 donation and does not deduct the organization’s costs to solicit you and process the gift. The beauty of Kentucky Gives Day is that, unlike with direct mail or special events, the donor can offset the actual cost of processing the gift – that’s why online giving with this option is such an affordable tool for nonprofits.

GiveGab and KNN do not provide tax advice. If you have questions or concerns, please consult your tax professional.